Contact information

For any questions regarding shipping, returns, refunds, damaged products, lost packages, or order issues, please contact Ionra Customer Support:

Ionra Customer Support

Email: lbxspitz@gmail.com

Please text only.
Phone: (201) 317-8268
Wheels Questions: 781-732-9196

Website: ionra.shop

Business Hours: Monday–Friday, 9:00 AM–5:00 PM EST

Customers should include their order number and a detailed description of the issue when contacting support to ensure prompt assistance.

Ionra will make reasonable efforts to respond to all customer inquiries within 1–3 business days.

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