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Contact information
Contact Information
For any questions regarding shipping, returns, refunds, damaged products, lost packages, or order issues, please contact Ionra Customer Support:
Ionra Customer Support Email:
lbxspitz@gmail.com
Website: ionra.shop
Business Hours: Monday–Friday, 11AM–9:00 PM EST
Customers should include their order number and a detailed description of the issue when contacting support to ensure prompt assistance.
Ionra will make reasonable efforts to respond to all customer inquiries within 1–2 business days.