Contact information

Contact Information

For any questions regarding shipping, returns, refunds, damaged products, lost packages, or order issues, please contact Ionra Customer Support:

Ionra Customer Support Email:
lbxspitz@gmail.com

Website: ionra.shop

Business Hours: Monday–Friday, 11AM–9:00 PM EST

Customers should include their order number and a detailed description of the issue when contacting support to ensure prompt assistance.

Ionra will make reasonable efforts to respond to all customer inquiries within 1–2 business days.